Return Policy
We allow refunds within 30 days of the date your order was delivered. Please contact us to let us know if you'd like a refund, shop credit or exchange. Customers are responsible for return shipping cost.
To receive a refund, shop credit or exchange within 30 days of your item’s delivery, we make things pretty simple by laying out 2 “shop rules”
For any item marked down 50% or more, we do not offer shop credits or exchanges. These items are considered a final sale and we do our due diligence to let you know that before you hit the submit button on your order.
If your package says delivered but it is nowhere to be found, please contact UPS. If you selected to insure your package during the checkout process, we’ll gladly replace the item if it is still in stock, or come to a reasonable resolution with you if it is not.
Tailored Detroit has the ability to refuse any refund, exchange or shop credit request due to the timeframe from the date of your delivery or the condition in which your item came back to us in. Items shipped back to us that are not eligible for refunds, shop credits or exchanges will be shipped back to you.
To receive a refund, shop credit or exchange within 30 days of your item’s delivery, we make things pretty simple by laying out 2 “shop rules”
- Item is sent back in the condition it was sent to you in (unworn, unaltered, tags attached with the hanger, and without cologne, pet or smoke odor)
- You include your invoice in the package so we can get your refund, exchange or shop credit to you as quickly as possible
For any item marked down 50% or more, we do not offer shop credits or exchanges. These items are considered a final sale and we do our due diligence to let you know that before you hit the submit button on your order.
If your package says delivered but it is nowhere to be found, please contact UPS. If you selected to insure your package during the checkout process, we’ll gladly replace the item if it is still in stock, or come to a reasonable resolution with you if it is not.
Tailored Detroit has the ability to refuse any refund, exchange or shop credit request due to the timeframe from the date of your delivery or the condition in which your item came back to us in. Items shipped back to us that are not eligible for refunds, shop credits or exchanges will be shipped back to you.